I hate making phone calls. I'd rather speak in church once a month than make a phone call.
Last January, I got my piano tuned. That is, January 2010. The guy who tuned our piano in Arizona lives in Utah (he travels between the two frequently) so I had him tune the piano here. During the tuning, he got distracted. It might have been one of my kids or a phone call he got. Anyway, he broke one of my piano strings. He promised he'd be back with a new string in about a month.
I waited. He never called. Finally, in about May, I started trying to track him down. Turns out the receipt I had from him didn't have a phone number on it, only a name. His number was no longer on my caller ID. My mom had used him to tune her piano before, so I called her about it. She couldn't find his number either.
Then, I kept forgetting about it. I'd only think about it when I played the piano, which was very often. In November 2010, my kids started taking piano lessons, so I thought about it, I just kept putting it off. I had tracked down a number which I found online, but it wasn't a working number. Finally, in January 2011, my mom had her piano tuned by him and got his number for me.
I called him several times, leaving messages throughout the next few months. Not every day. Only when I remember and only when I was feeling particularly brave. I finally managed to nail him down to come tune my piano again (offer him business, remind him of the broken piano string). He came to tune it and repair it and realized that the company he'd ordered the string from sent him the wrong string. So he left and said he'd contact me within the month about the string.
I called him within a month and he hadn't received the string yet. I've tried one other time since then, probably in about August.
Now it is December 2011 and I still don't have that string in my piano. I've looked into having someone else repair it, but it will cost around $200 or more for such a repair. He really needs to come back and do it. I really need to stop being afraid to call him. Maybe I will try later today.